IMPACT READY 360™IMPACT READY 360™

Lender Training Academy

Master small business lending best practices

Welcome to the New Era of Small Business Lending

This training will equip you with the tools and frameworks to make better, more defensible lending decisions for small businesses. You'll learn to balance data-driven assessment with the human factors that traditional underwriting often misses.

Flexible Algorithm

4-tier system, everyone gets a path

Operational Grit

Spot resilience beyond scores

Defensible Decisions

Document your reasoning

Small Business Lending Algorithm (SBLA)
45 min•5 modules
Intermediate

Master the flexible, small business-focused algorithm for defensible lending decisions

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Identifying Operational Grit
30 min•4 modules
Beginner

Learn to spot resilience, experience, and recovery patterns that traditional metrics miss

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LARA Assessment Mastery
60 min•6 modules
Advanced

Deep dive into leveraging LARA scores for comprehensive underwriting decisions

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Alternative Financing Strategies
40 min•5 modules
Intermediate

Options for businesses scoring 40-49% - bridge loans, microloans, and improvement plans

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1. Understanding the Threshold Framework
**The 4-Tier Small Business Lending System** Unlike traditional rigid cutoffs, our algorithm uses flexible tiers designed for small business realities: • **40-49% (Bridge Financing)**: $5K-$25K microloans, CDFIs, improvement track • **50-64% (Standard)**: $10K-$75K standard small business loans • **65-79% (Moderate)**: $50K-$200K moderate loans • **80%+ (Full Range)**: Up to $250K based on revenue **Key Principle**: No one is declined without a path forward. Everyone gets actionable roadmap. **Why 50% is the Lender Visibility Gate:** - Below 50%: Supplier focuses on improvement with guided roadmap - At 50%+: Profile becomes visible to lending network - This ensures quality pipeline while giving suppliers clear goals

Action Item:

Review the threshold chart in your portal

2. The Comprehensive Evaluation Factors
**What the Algorithm Actually Evaluates (100 points total)** 1. **Financial Health (25 pts)** - Revenue growth trends - Profitability margins - Cash flow stability (6+ months positive = strong) - Financial statements completeness 2. **Credit Profile (20 pts)** - Business credit score (evaluated, not disqualifying) - Personal credit score (context matters) - Bankruptcy recovery (2+ years + good recent history = bonus points) - Collections explained and resolved = bonus 3. **Documents (15 pts)** - EIN, tax returns, bank statements (required) - Licenses, insurance (demonstrates legitimacy) 4. **Character (20 pts)** - Owner's industry experience (10+ years = max points) - Client testimonials and reputation - Management team strength - Transparency and communication 5. **Collateral & Proposal (20 pts)** - Asset values and quality - Detailed use of funds plan - ROI projections with supporting data - Risk mitigation strategy **Critical**: All factors are evaluated, but low scores in one area can be compensated by strength in others.

Action Item:

Study a sample assessment breakdown

3. Loan Amount Calculation Logic
**How Maximum Loan Amounts Are Determined** The algorithm calculates the LOWEST of three caps: **1. Revenue-Based Cap** - Target: 30-40% of annual revenue - Formula: Annual Revenue × 0.35 - Rationale: Ensures repayment capacity **2. Years-in-Business Cap** - <1 year: $25K max - 1-2 years: $75K max - 2-5 years: $150K max - 5+ years: $250K max **3. Readiness-Based Cap** - 40-49%: $25K max (bridge) - 50-64%: $75K max - 65-79%: $200K max - 80%+: $250K max **Example**: - Business: 3 years old, $200K revenue, 58% LARA score - Revenue cap: $70K - Years cap: $150K - Readiness cap: $75K - **Final: $70K** (limited by revenue) This is displayed to the supplier with clear explanation of the limiting factor.

Action Item:

Practice calculating loan amounts for sample businesses

4. Operational Grit Override Factors
**When Business Fundamentals Can Override Paperwork** Sometimes a business with lower readiness scores deserves financing due to operational strength: **Operational Grit Indicators:** 1. **Proven Revenue**: Consistent or growing revenue over 12+ months 2. **Customer Stability**: Repeat customers, contracts, stable client base 3. **Years Operating**: 3+ years with continuous operations 4. **Recovery Pattern**: Clear recovery from past challenges (bankruptcy, late payments) 5. **Market Position**: Strong competitive position despite documentation gaps **How to Apply:** - If LARA is 45-49% BUT operational grit is strong → Consider bridge financing - If LARA is 50-55% BUT 5+ years + steady revenue → Consider higher tier - Document your rationale: "Despite 52% LARA, 7 years operations + $500K stable revenue justifies $100K loan" **Key**: Always document WHY operational factors justify the decision. Make it defensible.

Action Item:

Review case studies of operational grit assessments

5. Making Defensible Decisions
**How to Use This Algorithm in Your Workflow** **Step 1: Review LARA Score + Breakdown** - See overall score and category scores - Identify strengths and weaknesses **Step 2: Check Visibility Gate** - <50%: Not in your pipeline yet (they're improving) - 50%+: In your pipeline, assess tier **Step 3: Calculate Maximum Loan** - System shows you three caps automatically - Note the limiting factor **Step 4: Consider Operational Grit** - Review years in business, revenue trends - Check if fundamentals justify adjustment **Step 5: Make Your Decision** - Approve: Offer amount within calculated max - Conditional: Request specific documents/improvements - Decline with Path: Provide improvement roadmap **Always Provide:** - Clear reasoning for your decision - If conditional/declined: Specific next steps - Timeline for re-evaluation - Alternative options (CDFIs, microloans) **Documentation Template:** "Business X scores 56% LARA (Standard tier). Revenue cap: $85K. Recommending $75K term loan based on 4 years operations + positive cash flow. Requires: updated financials + business plan."

Action Item:

Practice writing decision rationales

Earn Your Small Business Lending Certification

Complete all 20 modules to earn your certification and demonstrate your expertise in modern small business lending.

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